FEDHASA – The Federated Hospitality Association of South Africa

The Federated Hospitality Association of South Africa

Since 1949 Fedhasa has been representing the South African Hospitality Industry on a local, Provincial, national and global level to protect the interests of all stakeholders of the industry, thereby enabling members to achieve their objectives.

As per its website www.fedhasa.co.za, please see the below extract for members benefits:

  • It is the ONLY official VOICE and lobbying body (watchdog) for the hospitality industry, recognised by Government (since 1949) – Private Sector’s Voice for the Industry!
  • FEDHASA is also a non-profit organisation (Section 21 Company), looking after the interests of our members and always putting our members 1st!
  • FEDHASA operates as a Trade Association, lobbying on your behalf and negotiating tangible benefits AND as an Employers’ Body, giving the employers direct representation (and saving you thousands) at CCMA level.
  • Keeping you ahead of the rest with Legislative updates and Telephonic Advice and also through our daily updated ‘Hospitality Headline News’ & ‘FEDHASA Headline News’ on: www.fedhasa.co.za.
  • Negotiates various tangible benefits for its members on a regular basis:
  • Discounts on SABC TV License fees – less 25
  • Credit Card Discounts, Special Rental on machines, group schemes & financial assistance (via ABSA)
  • Special industry specific packages on short term insurance, etc
  • Complimentary copy of the bi-monthly Hospitality Magazine and discounted advertising rates (-15%)
  • Member-to-Member Discounts & Access to industry Suppliers & Service Providers
  • Networking Opportunities and sharing of information at our hospitality days, golf days, networking events, etc.
  • Access to other important industry links and information, also representation on behalf of our members on these industry forums and Government Departments.
  • Our recent re-structuring, as 3 autonomous regions under the FEDHASA national umbrella, brought us to New heights in private sector negotiations and representation, such as direct representation on:
  • TOMSA Board (Tourism Marketing SA)
  • Tourism Grading Council of S.A. (TGCSA)
  • Also liaising with MATCH, the official FIFA accredited company for accommodation & ticket sales for 2010; also working on connecting smaller accommodation establishments to be part of 2010
  • Representative on the main Board of Hospitality Sport Education & Training Authority (THETA)
  • Representation on Tourism BEE Charter Council
  • Dept. of Environmental Affairs & Tourism (DEAT), Dept. of Labour (DoL), Dept. of Water Affairs & Forestry (DWAF), South African Tourism (SAT), Tourism Business Council of S.A. (TBCSA), custodian of the Imvelo Awards (for Responsible Tourism), etc.
  • Regular Communication and updates via e-mail; monthly legislative updates, website, hospitality days, etc.

FEDHASA can be contacted on Tel: 0861 333 4272 / E-mail: info@fedhasa.co.za

Incoming search terms:

  • Western cape towns which lie within 100km of cape town
  • 3 western cape towns which lie within 100km of cape town
  • fedhasa
  • three western cape towns within 100km of cape town
  • Ceo of fedhasa
  • three towns which lie within 100km of cape town
  • towns that lie within 100km of cape town
  • names of any 3 western cape towns which lie within 100km of cape town
  • physical address and contact details of fedhasa
  • 3 western cape towns which lie 100km of cape town

Useful memberships for South African Guest Houses

 

  • FEDHASA

The Federated Hospitality Association of South Africa
Since 1949 Fedhasa has been representing the South African Hospitality Industry on a local, Provincial, national and global level to protect the interests of all stakeholders of the industry, thereby enabling members to achieve their objectives.

  • GHASA

The Guest House Accommodation of South Africa
Guest House Accommodation of South Africa consists of a nationwide network of professionally run guest houses, B&B’s and self catering accommodation.

  • NAA-SA

The National Accommodation Association South Africa
The National Accommodation Association is a growing network of quality smaller accommodation providers around South Africa. With over 1000 quality inspected members nationwide, you can feel confident that your stay at an NAA member’s establishment will be to the standards you require.

  • LOCAL TOURISM OFFICES

South Africa has an excellent network of Tourism offices that can be of great help in promoting your guesthouse. Comprehensive list of provincial and international tourism offices

NAA-SA – National Accommodation Association South Africa

The National Accommodation Association is a growing network of quality smaller accommodation providers around South Africa. With over 1000 quality inspected members nationwide, you can feel confident that your stay at an NAA member’s establishment will be to the standards you require.
WHAT ARE THE VISION AND OBJECTIVES OF THE NAA-SA?

  • Vision
  • To have an organisation which has credibility with key provincial and national role players and which assists, supports and represents its members whilst striving to enhance the position of the smaller accommodation establishments in the hospitality industry.
  • Objectives
  • To be a preferred provider of accommodation.
  • To be the unified recognised voice in our industry.
  • To promote and encourage the growth of the national body of smaller accommodation establishments.
  • To market our accommodation and services by effective networking, making referrals to our members and supporting the public and private sector efforts to promote the smaller accommodation establishment industry.
  • To negotiate on behalf of our members.
  • To bargain on behalf of our members.
  • To communicate on behalf of our members.
  • WHY JOIN A LOCAL B&B ASSOCIATION?
  • Joining (or creating, where one does not exist) a local B&B association strengthens your and your fellow members’ position for negotiation with suppliers and your municipality and tourism bodies.

Many associations of this kind have joined together to form provincial associations, similar to ‘Master Builders Associations’. The way in which they give assurance to customers that their members are reputable and reliable is exactly mirrored by the B&B provincial body.
The provincial B&B associations form the NAA-SA – the national body. This ensures that NAA members have both a ‘united voice’ and an ‘individual voice’ at every level.
For more information, contact the NAA-SA central offices: 035 753 4147 or 031 561 3795, or e-mail: info@naa-sa.co.za .

Incoming search terms:

  • food establishment that will suitthe profil

Ghasa – Guest House Accommodation of South Africa

Guest House Accommodation of South Africa consists of a nationwide network of professionally run guest houses, B&B’s and self catering accommodation.


Please see below for details on GHASA:

  • GHASA establishments base their success upon a foundation of four steadfast beliefs:
  • Their Welcome
  • Their Hospitality
  • The Quality of their accommodation
  • The Service they provide to their guests
  • Guest House Accommodation of South Africa establishments are accredited by us and only those guest houses that comply with our high standards and principals are accepted as members. Owners display their Accredited GHASA Membership plaque and certificate with pride.
  • GHASA members enjoy the following bundle of benefits:
  • GHASA Reservations – every member is featured with full contact details, on our website, thereby ensuring that travellers are able to book directly with the establishment of their choice. We work closely with the Nightsbridge booking system which offers travellers immediate access to real time online internet bookings.
  • Branding & Credibility – when GHASA members display our plaque and certificate, guests know they’re staying in a professional, quality establishment.
  • Advertising & Marketing – our website is marketed nationally and internationally. We work constantly at Search Engine Optimisation to improve our presence on the World Wide Web
  • Trade Discounts – we use our buying power to negotiate special deals with Preferred Suppliers. This list is growing!
  • Communication & Support – GHASA is here to assist all members. We send Newsletters, Fraud Alerts and various articles to ensure that members are kept up to date with tourism issues.

For more information contact www.ghasa.co.za

Getting Your Guest House Graded

GRADING YOUR GUESTHOUSE

WHY YOU SHOULD GRADE YOUR GUESTHOUSE
There are many reasons for getting your guesthouse graded: –
The attraction of guests –

  1. Many guests use grading as a search term
  2. Guests see this as a good indicator of the type of accommodation they will experience
  3. It is viewed as an indicator of professionalism and quality
  4. support from the grading council for marketing of your establishment

Owner benefits
The higher the grade the more you can charge

  1. Lifts profile of site
  2. Allows pricing benchmarking
  3. Provides template for running of guesthouse
  4. Increases property value in event of sale

A full list of benefits can be viewed in our guesthouse marketing hints and tips section by clicking here


WHO ARE THE TGCSA?

The Tourism Grading Council of South Africa (TGCSA) was established in September 2000 by the Minister of Environmental Affairs & Tourism with broad representation from the tourism industry. The TGCSA mandate is to develop and manage a framework for grading across the entire tourism industry. To date, close on 5 000 accommodation establishments and over 40 conference venues have been graded.
WHAT DO THEY DO?
We have all seen the brass plagues boasting of a number of stars outside guesthouses and displayed on websites but what actually does this mean?
Star grading is an independent assessment of what guests can expect to find at an accommodation establishment or conference venue. It’s based on the overall quality and takes into account the facilities you’d expect to accompany a particular star grading.
The Star Grading runs from one to five stars, five stars denoting the very best of quality. Grading takes into account the type of accommodation – hotel, guest house, country house, bed & breakfast, backpacker & hostelling, camping & caravan park or conference facilities (Meetings, Exhibitions, or Special Events MESE).


HOW DO YOU GET ASSESSED?

TGCSA together with assessors, who are independent entrepreneurs, carry out the actual grading process of your guesthouse establishment.
They look at a number of criteria that can be split into two categories: –

1. Minimum standards

It should be noted that in order to achieve any grading,  guesthouses need to have in place the correct full public liability guesthouse insurance. If you do not have or are unsure whether you have this enquire here for more details.
Minimum Requirements set out and define the lowest quality standard demanded throughout each area of the establishment and it will be these areas that will be selected for review. For example a description, under Housekeeping reads: All rooms, venues, fittings, furniture and equipment should be kept clean and well maintained. These written explanations should provide an understanding of how and what is expected, in each area, from the establishment. The Minimum Requirement document contains a description of each area within the establishment and those will be the areas that the assessor will be judging, when making a final recommendation. In short, this document is essentially a detailed guide as to what the management or owner of an establishment needs to have in place in order to begin to offer a quality product or service offering.
These however are only the Minimum Requirements. In order to gain a better understanding of the higher levels of quality, one needs to turn to the Grading Criteria.

2.Grading Criteria

The Grading takes a much more in-depth look at each aspect and area of the establishment service offering. There are separate documents for each category and definitions as to the nature of the different types of establishments. Each Grading Criteria document provides a score for each defined standard, from one to ten – unacceptable to excellent. Assessors then use a percentage calculation that provides the guideline for each grading band (1 to 5 Star). It is by working through each definition that one is able to make an assessment of the overall total grading of the establishment i.e. the award of the star rating.
Once the management or owner of an establishment is satisfied that they can match the standards covered in these documents then application for grading can begin. There are certain business, license and safety documents that will need to be completed prior to an assessor confirming state of readiness to be graded.

To apply for grading on your guesthouse enquire here with the Tourism Grading Council of South Africa (TGCSA)